Voicing A Complaint
Anyone with concerns about the quality of care, treatment, services, potential rights violations, suspected abuse or neglect, misappropriation of property, or unsafe or unsanitary conditions at Pawnee Nation Behavioral Health, is encouraged to speak up. Individuals have the right to file a complaint without fear of retaliation.
Pawnee Nation Behavioral Health maintains a strict non-retaliation policy. Retaliation, punishment, or any form of negative treatment against someone who makes a complaint—whether anonymously or not—is strictly prohibited.
Reporting Resources
Anonymous Hotline Reporting
Pawnee Nation Behavioral Health has partnered with an independent third-party provider to offer a confidential reporting hotline for serious or sensitive concerns. Reports can be made anonymously.
Phone: (304) 577-5060
State Reporting
You may also report concerns related to patient care, safety, abuse or neglect, or other regulatory issues to your state’s healthcare liaison or appropriate licensing authority.
Oklahoma Department of Mental Health and Substance Abuse Services
ODMHSAS: Office of Consumer Advocacy
E-Mail: AdvocacyDivision@odmhsas.org
Phone: 405-573-6605
Oklahoma City Metropolitan Area
Toll free: 1-866-699-6605
Statewide
Accreditation Body - The Joint Commission
To report a patient safety or care quality concern to The Joint Commission, you may:
Call: Toll-free at 800-994-6610
Submit online: Report a Safety Concern
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
FAQs
For questions about treatment or Voicing a Complaint, please Contact Us.